Returns & Exchanges

At SillySanta, we want you to be 100% satisfied with your festive gear, which is why we offer a hassle-free 30-day return policy for all unworn items. Whether the fit isn't right or you've changed your mind, we've made the exchange and refund process as simple as possible.

Return Process

• 1.
  Register Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the items in their original packaging with all tags attached to ensure they stay protected during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your package, and drop it off at the nearest authorized shipping location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or ship out your exchange within 5-7 business days.